Our approach

Priding ourselves on the standard of our officers and peerless customer care.

We want to give you a flavour of Ultimate Security’s character as a company, an overview of the way we do business with our clients, and how we select and develop our people.

Ultimate is London’s leading security company, with 1,700 experienced security officers at more than 200 locations. We make our clients feel secure, valued, and part of the Ultimate Security team. It is a feature of the way we do business that our senior managers take personal responsibility for our clients, their requirements, and the business relationship.

Since Ultimate Security was founded in 1999, we’ve been privileged to act as the guardians, and as the public face of some of London’s most prestigious and iconic buildings. We understand our client’s needs and challenges and deliver, time and time again. We are constantly striving to raise the industry’s standards.


Business Principles

These principles guide our business strategies, our corporate behaviour, and our relationships with customers, communities, and each other.

Our clients

The core of our business. We will listen to our clients and provide outstanding service at all times.

Our clients
Our experience

Our experience

We have a great deal of expertise in delivering security, front of house, and corporate reception services to prestige clients. We are committed to being the best – big enough to cope with the largest project, yet small enough to maintain the personal service that has brought us success.

Our people

We employ people who are passionate and committed to Ultimate and our clients. Our colleagues are valued, and their development is encouraged. We recognise excellent individual and team performances, and reward success.

Our people
Our values

Our values

Ultimate Security is an entrepreneurial, creative and open-minded company. We believe in high standards of ethics, integrity, and fairness in all aspects of our business and are committed to open and honest relationships with our clients. Expertise. Vigilance. Ownership. Leadership. Value. Ethical. – E V O L V E.

Our service

We take pride in delivering excellent service at all times. With exceptional attention to detail, we constantly strive to find a better solution for our clients’ challenges.



Corporate Social Responsibility

We believe that Corporate Social Responsibility (CSR) means operating our business in a manner that meets, or exceeds the ethical, legal, commercial, and public expectations that our clients, our staff, and society have of us.

Ultimate Security is a company that acts responsibly. However, we know that good intentions alone are not enough.

Our CSR values

Expertise. Vigilance. Ownership. Leadership. Value. Ethical. – E V O L V E

Environmental awareness

We will minimise (or ideally, eliminate) any negative environmental impact generated by our business, while delivering against the expectations of clients, staff, and other stakeholders.

Employee involvement

All Ultimate people understand what CSR means to our business. Our CSR strategies are developed with staff involvement. We expect all staff to understand our CSR commitments and to uphold them in all aspects of our business activities.

Working conditions

We are committed to providing ‘best-in-breed’ Terms and Conditions of employment for all staff.

Stakeholder engagement

We will not make assumptions about our CSR priorities without input from key stakeholders – clients, staff, trusted advisors, and other stakeholders. This ensures that our strategies are aligned to the needs of all interested parties, as well as to our business objectives.

Business ethics

Ultimate Security operates with high standards of ethics and a total focus on customer service – underpinned by teamwork. It is vital that all clients, staff, and other stakeholders trust us to behave appropriately.

Equality and diversity

Ultimate Security treats individuals (or groups of individuals) fairly and equally in all areas – race, gender, disability, religion or faith, sexual orientation, and age.

Good governance

Our governance structures and review processes mean that Ultimate’s values and principles are assessed through a variety of means, including internal and external audits, contract reviews, risk reviews, self-assessments, and other operational processes.


Ultimate Security has strict rules to control the risks of bribery. These include guidance for staff about accepting gifts and hospitality, and the negotiation of contracts. There are also rules on avoiding conflicts of interest.

These values are embedded within Ultimate Security’s business and operational practices and they inform all our business strategies.


Our Leadership Team

Ultimate Security’s Directors

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