Our approach

Priding ourselves on the standard of our officers and peerless customer care.

We want to give you a flavour of Ultimate Security’s character as a company, an overview of the way we do business with our clients, and how we select and develop our people.

Ultimate is London’s leading security company, with 1,700 experienced security officers at more than 200 locations. We make our clients feel secure, valued, and part of the Ultimate Security team. It is a feature of the way we do business that our senior managers take personal responsibility for our clients, their requirements, and the business relationship.

Since Ultimate Security was founded in 1999, we’ve been privileged to act as the guardians, and as the public face of some of London’s most prestigious and iconic buildings. We understand our client’s needs and challenges and deliver, time and time again. We are constantly striving to raise the industry’s standards.

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Business Principles

These principles guide our business strategies, our corporate behaviour, and our relationships with customers, communities, and each other.

Our clients

The core of our business. We will listen to our clients and provide outstanding service at all times.

Our clients
Our experience

Our experience

We have a great deal of expertise in delivering security, front of house, and corporate reception services to prestige clients. We are committed to being the best – big enough to cope with the largest project, yet small enough to maintain the personal service that has brought us success.

Our people

We employ people who are passionate and committed to Ultimate and our clients. Our colleagues are valued, and their development is encouraged. We recognise excellent individual and team performances, and reward success.

Our people
Our values

Our values

Ultimate Security is an entrepreneurial, creative and open-minded company. We believe in high standards of ethics, integrity, and fairness in all aspects of our business and are committed to open and honest relationships with our clients. Vigilance. Integrity. Service Excellence. Innovative. One Team. Nurturing. – VISION.

Our service

We take pride in delivering excellent service at all times. With exceptional attention to detail, we constantly strive to find a better solution for our clients’ challenges.

Building

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Corporate Social Responsibility

We believe that Corporate Social Responsibility (CSR) means operating our business in a manner that meets, or exceeds the ethical, legal, commercial, and public expectations that our clients, our staff, and society have of us.

Ultimate Security is a company that acts responsibly. However, we know that good intentions alone are not enough.

Our CSR values

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Vigilance. Integrity. Service Excellence. Innovative. One Team. Nurturing. – VISION

Vigilance

Close and continuous attention to our clients and our business is essential.  We provide the highest level of knowledge, skills, experience, management and technical capability.  Our bespoke solutions manage risk in a way that is proportionate, appropriate and meets our client’s needs.

Integrity

Relationships that are critical to our success depend entirely on maintaining the highest ethical and moral standards.  We believe that honouring commitments is vital.  We take pride in our work and act with professionalism.  We do what is right, not what is easiest.

Service Excellence

We are committed to delivering the highest quality of service to our clients.  We aim to consistently exceed our goals as well as the expectations of our clients and colleagues.

Innovative

We are forward-looking and creative.  We promote collaboration and sharing of ideas across our business.  We encourage our people to challenge established practices and achieve continuous improvement.

One Team

Fostering long-term, effective partnerships across all stakeholders is essential.  We make decisions in the best interest of our clients and those serving themSupport and Central Services form a seamless, integrated operation

Nurturing

People are the heart of our business.  We aim to attract, develop, and retain the best people and provide a workplace where talent is supported, recognised and developed.  We celebrate and reward exceptional performance through our ‘STARS’ initiative

These values are embedded within Ultimate Security’s business and operational practices and they inform all our business strategies.

Our Leadership Team

Ultimate Security’s Directors

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4 Saxon House, Warley Street, Upminster, Essex RM14 3PJ. Company No. 3841431. Site by 6rs